Ohio Care Response Home Health Agency, Corp.
3437 Whipple Ave NW
Canton, OH 44718
ph 330-491-1650 / fax 330-491-1651
“We Take Care Of Your Home Health Care Needs”
Records and Privacy
Ohio Care Response Home Health Agency, Corp. staff members keep names, medical conditions, treatments and family information private. Access to confidential information by staff members is limited to the information necessary to perform their job duties and responsibilities. Any Ohio Care Response staff member that violates the agreement with Ohio Care Response or any federal or state statute or regulation will be subject to disciplinary action, up to and including dismissal and/or legal sanctions. Information is not released unless appropriate authorization and/or consent is obtained as described in our Privacy Notice.
Ohio Care Response will create a chart for each patient containing all physician's orders, clinical notes and pertinent medical information. Staff members use this chart to record patient treatments and medical conditions. A patient can ask to see such information through an appropriate request as described in the Privacy Notice.
Problem Solving Procedure
Ohio Care Response Home Health Agency, Corp. protects patients' rights. However, any concern or problem can be expressed by contacting the manager or clinical supervisor at 330-491-1650. Ohio Care Response Management will make every possible effort to answer questions and concerns for each and every client. The Ohio Department of Health also has a toll-free Home Health Hotline Number, 1-800-342-0553, to report problems or concerns with service. To report abuse, neglect, or exploitation call the Ohio Department of Job and Family Services toll free at 1-800-635-3748. The toll free number for the CHAP hotline, 1-800-656-9656, to report problems or concerns with service. These numbers are available 24 hours a day, 7 days a week.
Ohio Care Response Home Health Agency, Corp. does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment. For further information about this policy please contact the Section 504 Coordinator at 330-491-1650.